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Can we talk on the phone. Do not have a smart phone. My

Customer Question
Can we talk on...

Can we talk on the phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Do not have a smart phone

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

My phone #is***-***-****

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

It’s a iPad that’s not working

Submitted: 8 months ago.Category: Mac
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Answered in 1 day by:
12/18/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,213
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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