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I don't remember my log on pass word. How do I reset it? I…

Customer Question
I don't remember my...

I don't remember my log on pass word. How do I reset it?

Technician's Assistant: When did you last change your password ***** Apple ID?

I have not used my I pad in over a year.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Not as of yet. I was not aware of that web site.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not at this time. Thank you.

Submitted: 8 months ago.Category: Mac
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Answered in 27 minutes by:
12/16/2017
Mac Support Specialist: Russell H., Long-time Computer Expert replied 8 months ago
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,959
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
The thing to do is to reset your password, for your Apple ID. Unless you are not sure of your Apple ID, of course. Please tell me which of these two applies to your situation, and I will provide instructions on how to go about it.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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