Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iPhone 6 is stuck on the apple logo screen. This morning.
My iPhone 6 is stuck on the apple logo screen JA: When did you last charge your iPhone? Customer: This morning JA: Have you tried a force reboot (pressing and holding the Home and Sleep/Wake buttons f… read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
How do i connect an older iphone to itunes like it asks on
How do i connect an older iphone to itunes like it asks on the screen? … read more
Cris
Cris
63 satisfied customers
My IPhone is stuck in the apple logo screen and won't
Hello, my IPhone is stuck in the apple logo screen and won't respond. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need to replace the battery in my iphone 6 and I'm 150
I need to replace the battery in my iphone 6 and I'm 150 miles from my nearest Apple Stoe … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
IPhone 6 after latest iTunes update - is stuck at trying to
iPhone 6 after latest iTunes update - is stuck at trying to download apps. I have already signed out of Apple and signed back in. Turned on and off my iPhone, deleted the two apps, and tried just re-i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am trying to take a backup copy of photos from iphone6
I am trying to take a backup copy of photos from iphone6 onto mac using image capture : Getting "cannot be viewed or imported because the iPhone is locked with a passcode"- but phone is unlocked … read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
Did latest update yesterday and I appear to have lost all of
did latest update yesterday and I appear to have lost all of my music! How do I get it back I hope it is easy as I am almost 78 and my family usually fixes any problem - but they live 1 hour away and … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am unable to buy in app products on a game on my IPhone 8.
I am unable to buy in app products on a game on my IPhone 8 … read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
I need to call you about my iphonex i lost my credit card
HI Mike I need to call you about my iphonex i lost my credit card and need to update you with the new CC to update my citizens one bank loan … read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
My iphone 5 is not holding a charge. Also will not update
My iphone 5 is not holding a charge. Also will not update IOS 11.2.1 … read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
IPhone 8 plus, starting to randomly sleep (gear wheel
iPhone 8 plus, starting to randomly sleep (gear wheel appears) then to touch ID … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
Unable to open iPad Mini 4 because I don't know the passcode
Unable to open iPad Mini 4 because I don't know the passcode as I did not have one setup on it previously. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,549 satisfied customers
When will google maps for iOS be updated so I can use the
When will google maps for iOS be updated so I can use the microphone? … read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
I am trying to manage the devices that use my iCloud iD - I
I am trying to manage the devices that use my iCloud iD - I just bought a new iPhone and i need to remove a device in order to add it. When I go to the page - all of the devices are grayed out and wil… read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
I need to finish my IOS 11.2.1 update. As my phone currently
I need to finish my IOS 11.2.1 update. As my phone currently stands I cannot access any function on it. I have been fighting this pr which was caused by a massive IOS update three weeks AGO … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have I phone 7 somehow is stuck on I cannot use it the
I have I phone 7 somehow is stuck on I cannot use it the screen say suppor apple.con/phone/restore with picture of i tune … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I'm trying to restore a new phone from a back up on the
I'm trying to restore a new phone from a back up on the cloud … read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
Need some help, can't seem to activate my iphone5. My Iphone5
Need some help, can't seem to activate my iphone5. My Iphone5 did get stolen about 2-3 months ago. Yes I did report the matter to Apple. I have purchased a Iphone6 about 2 weeks ago, but some good sam… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x