Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I tried to purchase on angry birds on new iPad. It won't let
I tried to purchase on angry birds on new iPad. It won't let me. I re-entered all credit card info, but it won't work … read more
Hema Malini
Hema Malini
B Tech
372 satisfied customers
Can't purchase songs on itunes. It's been a while. Tried to
tried to purchase a song. Then it stated to please click billing info to approve your billing. Then I get problem caused program to stop Once I click done Itunes closes. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I have to upload music onto my i pod touch and have it liknked
I have to upload music onto my i pod touch and have it liknked into my desk top computer - why cant I upload my i tunes account info directly... It says I need wi-fi passwords and I do not have them.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Ive just replaced my iPhone 4S .... have gone through the
I've just replaced my iPhone 4S .... have gone through the set up phase but can't seem to get any of my music that i have previously purchased/downloaded.... when i go into the music app, it simply sa… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi recently my daughter added my music to spotify from itunes,
Hi recently my daughter added my music to spotify from itunes, now some of my songs are on spotify but no longer in itunes and have also been deleted from my iphone what happedned and how do i get the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
About 8 months ago itunes decided it did not knwo me anymore
About 8 months ago itunes decided it did not knwo me anymore so I re-loaded iTunes btu when I try to update my apps to my iapd I get this message: "YOU canot update this sfotware since you have not ow… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
hi got a problem. have managed to purchase stuff from Itunes
hi got a problem. have managed to purchase stuff from Itunes from two email addresses, though paid from the same account and used on my Imac, Airmac, Ipad and Iphone. How can I sort out this mess? man… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just updated my ipod touch which is the fourth genaration
I just updated my ipod touch which is the fourth genaration and now when i clik on an app it will start to come up but then just automaticallly go back to the home screen. Also i lost all my music. wh… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
All of the 3800+ songs in my iTunes music library have disappeared.
All of the 3800+ songs in my iTunes music library have disappeared. My iTunes works fine. How can I recover my music?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My computer crashed its a dell I lost my library for my I pod,redownloaded
My computer crashed its a dell I lost my library for my I pod,redownloaded itunes trying to get my song off my ipod on itues it is saying erase and sync or transfer purchases dont want to lose my song… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
When i go to update my apps, an apple id password XXXXX an email
When i go to update my apps, an apple id password XXXXX an email address that is not mine pops up to enter the password. I've checked my itunes account on my iphone and mac to see if I can see how the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi I am in crisis mode this morning...I ran into a huge problem
Hi I am in crisis mode this morning...I ran into a huge problem last night. I was prompted to download the updated version of iTunes a couple days ago, which I did. So last night I sat down to re-arra… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I purchased some music in the itunes store. I plug my phone
I purchased some music in the itunes store. I plug my phone to my computer to sync it. It says sync is complete. however, the songs are not on the ipod on my iphone. I have tried several times....HELP… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have always been able, up until now, to use the I-Tunes Stores...to
I have always been able, up until now, to use the I-Tunes Stores...to purchase song. Believe I have the password XXXXX there. However, when I try to pay for an APP on my I-Phone, that password XXXXX X… read more
Jason Jones
Jason Jones
AAS Information Technology
11,526 satisfied customers
I have songs on an Ipod purchased from itunes (ipod1). I have
I have songs on an Ipod purchased from itunes (ipod1). I have however bought another ipod (ipod2). I purchased new songs on my account. However, I want all the songs on ipod1 on to ipod2. When I plug … read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
1. I get a cannot sync error message with code #13019 when
1. I get a "cannot sync" error message with code #13019 when I plug my iphone into my laptop. 2. I saved itune purchased songs onto external hard drive then imported the songs into my laptop itunes li… read more
GBoudreau
GBoudreau
Web Applications Developer
Bachelor's Degree
46 satisfied customers
i have an iphone and downloaded some music to my iphone. it
i have an iphone and downloaded some music to my iphone. it started and did the first 7 or 8 songs (and i correspondingly got the bill on my itunes so i know it worked) and those 8 songs are in my ipo… read more
MarcusTheMacGenius
MarcusTheMacGenius
Bachelor's Degree
36 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x