Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
After the last upgrade on my iPad, I can't get “Slots
After the last upgrade on my iPad, I can't get “Slots Journey HD” to open. When I touch the game, it flashes to the game, then back to my menu screen, never opening the game … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,411 satisfied customers
With the latest update that downloaded two days ago most of
With the latest update that downloaded two days ago most of my apps were erased … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
I have a very old account, have forgot my password. My OS is
I have a very old account, have forgot my password. My OS is 11.2+. It asks for my old password, don't know it. I want to change to one I know!! … read more
John Castle
John Castle
BSC in Computing Network Management and Design
798 satisfied customers
Why does my iPad not load emails ever since the last IOS?
Why does my iPad not load emails ever since the last IOS ? … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
My canvas iPad is not connected to keyboard so I can't use
My canvas iPad is not connected to keyboard so I can't use keyboard. In Settings the Bluetooth is on but under My Devices it names canvas iPad Air and says “not connected”. The little circle goes arou… read more
David L
David L
Bachelor's Degree
5,329 satisfied customers
I purchased an Apple iPhone X and an iPad yesterday. Every
I purchased an Apple iPhone X and an iPad yesterday. Every time I try to download an app on the phone my account is locked and I go through the change password ***** only to have it do the same thing … read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
I need to delete two g-mail accounts in order to utilize my
Hi Pearl: I need to delete two g-mail accounts in order to utilize my cox email account and I cannot find the appropriate iPad menu which will allow me to do so. Thanks, *****: What Operating System (… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,188 satisfied customers
New IpAD WIFI only not texting to non apple devices. Latest
new IpAD WIFI only not texting to non apple devices … read more
Jon
Jon
Bachelors Degree
839 satisfied customers
Want charge. Charged from 20 percent to 35 percent and won't
Want charge. Charged from 20 percent to 35 percent and won't charge further. Did a reset and then a factory reset but no difference. iPad Air 2 … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
The new update on my iPad Pro has resized the screen and
The new update on my iPad Pro has resized the screen and icons are not sitting correctly on the screen looks like it's for a smaller screen … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I need assistance: 1.. in order to update my software iOS
I need assistance: 1.. in order to update my software iOS 11.2.1 my "passcode" is required. I cannot remember it and do not know how to retrieve or reestablish it. 2. what is my passcode for "settings… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
It will not allow me to continue any program I start. Ipad
It will not allow me to continue any program I start … read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
My Ipad air 2 keeps switching itself off every 2 - 3 minutes
My Ipad air 2 keeps switching itself off every 2 - 3 minutes and I have to keep reconnecting with password ***** Ive tried rebooting it several times but it wtill keeps switching itself off. Any idea … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
IOS 11 - since loading this iOS to my iPad Air 2 - when
IOS 11 - since loading this iOS to my iPad Air 2 - when attempting to sync photo folders from my Windows desk top, the sync process stops w error message “sync failed - internal device error” - Ive be… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
Its blacking out after a few seconds. I have spent hours
Its blacking out after a few seconds. I have spent hours yesterday with a tec from Melbourne Apple who tried to fix it. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPad Air started shutting down and returning to home page
My iPad Air started shutting down and returning to home page every few seconds. … read more
Ashik
Ashik
Master's Degree
9,356 satisfied customers
I have an iPad which I purchased at the same time as my
Hi Paul, I have an iPad which I purchased at the same time as my iPhone 4 so it it is quite old. Last night when I was entering the details to pay my local network service the iPad went blank. When I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
I used my week old Ipad2 yesterday with no problems. when I attempted use last night the I
I used my week old Ipad2 yesterday with no problems. when I attempted use last night the Ipad is locked and unit will not let me use passcode to unlock.… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x