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I just bought a WD easystore for my MAC. I recently became a…

Customer Question
I just bought a...

I just bought a WD easystore for my MAC. I recently became a MAC user. Was PC for 20 years I'm having trouble

Technician's Assistant: What Operating System (OS) are you running on your Mac?

The latest..?? I just bought it new a month or 2 ago from Best Buy

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Just a few minutes. I literally just boughtMy external hard drive To back up my Mac. I plugged it in, and can't get it to work.

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
I'm essentially just trying to use this new external hard drive on my new MacThe errors I receive say…Eternal Operation ErrorOperation FailedRunning operation one of two: erase "Untitled"
On mounting disk
Media kit reports not enough space on disc for requested operation
Operation failed
Answered in 1 day by:
12/18/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Were you able to reformat the drive in disk utility?

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