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My Apple iPad is off line and won't let me get activation…

Customer Question
My Apple iPad is...

My Apple iPad is off line and won't let me get activation on. I put in the pass word and password ***** and nothing happens. It says activation locked.

Technician's Assistant: When did you last change your password ***** Apple ID?

I didn't my iPad just started asking for a activation code and WiFi selection.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

DON'T know how.

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

No thank you.

Submitted: 7 months ago.Category: Mac
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Answered in 1 day by:
12/17/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,328
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
You will have to try all available options using the online Apple recovery tool:

https://support.apple.com/HT204306

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