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During boot sequence the screen goes. Mac 24 inch screen…

Customer Question
During boot sequence the...

During boot sequence the screen goes white.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Mac 24 inch screen forgot OS, next to latest I believe.

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Just rebooting so far. Like I said, once it goes white screen nothing else happens

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I don't think so

Submitted: 7 months ago.Category: Mac
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Answered in 1 day by:
12/18/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,127
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me what you have tried to do to resolve this please?

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