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I am straying to reload OS X on my Mac as it died last night…

Customer Question
I am straying to...

I am straying to reload OS X on my Mac as it died last night and Zillow get to the reload page, enter my Apple ID and get the message that OS X is temporarily unavailable - help,,,

Technician's Assistant: When did you last change your password ***** Apple ID?

Eons ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I have no

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have had no issues with my ID

Submitted: 8 months ago.Category: Mac
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Answered in 4 hours by:
12/16/2017
Mac Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,577
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 8 months ago

This can happen if the Apple servers are busy or unavailable.

Have you tried again today?

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