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I cannot get intomy Apple account. Yesterday but it doesn’t…

Customer Question
I cannot get intomy...

I cannot get intomy Apple account

Technician's Assistant: When did you last change your password ***** Apple ID?

Yesterday but it doesn’t recognize anything I am entering

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes. I cannot get into my account and I am seeing lots of charges on it

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That I need to cancel my iTunes get back on track

Submitted: 8 months ago.Category: Mac
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Answered in 7 hours by:
12/16/2017
Mac Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,645
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 8 months ago

Your Apple account may have been compromised.

To recover it, please see:
https://support.apple.com/en-us/HT204145

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