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IT IS ASKING FOR A PASSWORD. MY I PAD. YESTERDAY. NOT SURE…

Customer Question
IT IS ASKING FOR...

IT IS ASKING FOR A PASSWORD

Technician's Assistant: What exactly are you having trouble accessing?

MY I PAD

Technician's Assistant: When did you last change your password ***** Apple ID?

YESTERDAY

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

NOT SURE HOW TO DO THAT

Submitted: 8 months ago.Category: Mac
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Answered in 7 hours by:
12/16/2017
Mac Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,586
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 8 months ago

If you do not know the password, you will need to reset it:

https://support.apple.com/en-us/HT204306

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