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Have a laptop, cursor will not activate any icon on display.

Customer Question
Have a laptop, cursor...

Have a laptop, cursor will not activate any icon on display. Can't activate the

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Chrome

Technician's Assistant: Does your laptop make any noise when rebooted? Are any of the LED lights on?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can't drag and drop any icon from display to task bar.

Submitted: 8 months ago.Category: Mac
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Answered in 4 minutes by:
12/15/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,685
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

Is this on a mac?

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