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Blanked out. Ipad air IOS 11. About one hour tried rebooting
blanked out JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: ipad air IOS 11 JA: How long has this been going on with your iPad? What have you tried so … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
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I cannot get into my Facebook - it reads —- Safari cannot
I cannot get into my Facebook - it reads —- Safari cannot open the page because too many redirects occurred. I have tried to correct it with the instructions to follow but I get no where. thank you … read more
Richard
Richard
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I have a new ipad. i cannot find the slot to plug it in. the
i have a new ipad. i cannot find the slot to plug it in. the slot that is located under the on/off button is not big enough to accommodate the plug. And, for some reason, the apple logo is flashing on… read more
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Suhasini Velu
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My iPad is frozen, it says it is charging when it is not,
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I have a ipad that i use for live streaming on facebook. i
Hi Pearl! i have a ipad that i use for live streaming on facebook. … read more
Mike
Mike
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Videos won't play on my iPad. When I restart it, one video
Videos won't play on my iPad. When I restart it, one video will play. If I try to watch another, it won't play, unless I restart it every time … read more
Ashik
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Last night I installed the latest software for my iPad Air
Last night I installed the latest software for my iPad Air 2. I then tried to open it up with my passcode as directed. The dreaded blue line graphs appeared and told me to 1-push the "home button" to … read more
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Ashik
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I have an iPad, my Facebook page has frozen, I've had it
I've had it under a year,it's an iPad Air, and the page has never frozen before … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have the camera app on my iPad, it uploads the photos via
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Richard
Richard
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I just lost everything on my iPad doing ios9. It froze along
Hi I just lost everything on my iPad doing ios9. It froze along the way! Or Jamed? U see I had 7and I couldn't get 8 they said I hadn't enough storage" so I casually went to see about it again and the… read more
Vinod Menon
Vinod Menon
Support Specialist
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Help! My IPAD 2 will not open with swipe anymore. What can
Help! My IPAD 2 will not open with swipe anymore. What can I do? I've restarted it several times, even trying the on switch/other on switch simultaneouslay that Apple store suggested. Still nothing. T… read more
Vinod Menon
Vinod Menon
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Master's Degree
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having a problem with my wifes FB. tried to download the app
having a problem with my wifes FB. tried to download the app for Facebook for iPad mini. asked me to download 8.03. did that and know it is frozen with the apple icon and a white horizontal line under… read more
Ashik
Ashik
Master's Degree
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Facebook is frozen on my my Ipad 2. I have rebooted several
Facebook is frozen on my my Ipad 2. I have rebooted several times (powered down, back up) & it still is frozen. Facebook does work on my Iphone & my PC.… read more
Vinod Menon
Vinod Menon
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The Facebook app on my ipad seems to be frozen. Take little
The Facebook app on my ipad seems to be frozen. Take little circle keeps spinning and nothing ps up on the screen. It's been like this for six hours.… read more
Viet - Computer Tech
Viet - Computer Tech
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I have a Apple Air iPad & cannot bring up Facebook and My Profile
I have a Apple Air iPad & cannot bring up Facebook and My Profile since yesterday. The iPad is about 4 months old & I'm lost as how to correct this problem. Can you help me ??? My name is***** *****@*… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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My husband was doing an upgrade to his Ipad to ios 7.1.2 as
My husband was doing an upgrade to his Ipad to ios 7.1.2 as instructed and his Ipad is frozen. He can't turn it off or change the screen. The Mac apple shows with a bar underneath that is frozen and n… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have a T-Mobile sim card for internet access in my i-pad.
I have a T-Mobile sim card for internet access in my i-pad. I have been on a cruise and when I tried to use my i-pad from the cruise ship there have been two messages displayed one headed 'T-Mobile UK… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have two Ipads and Im having a problem with them both.
I have two Ipads and I'm having a problem with them both. However, they don't have the same problem. The first problem I started having was on my new Ipad. It just stopped receiving access to the Inte… read more
Daniel
Daniel
Mac Genius
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4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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