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I have a macbook pro and I use microsoft outlook for email.
I have a macbook pro and I use microsoft outlook for email. Last night outlook stopped letting me type in the body of emails. I removed all my email accounts and reloaded them and that did not solve i… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I migrated photos from an old mac to a new mac and the photo
i migrated photos from an old mac to a new mac and the photo app won't import … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
How do I operate word (Office Mac Standard 2011) without it
How do I operate word (Office Mac Standard 2011) without it crashing? Whenever I bring multiple documents, create text boxes, copy and paste and so forth it freezes. Operating on a 2011 MacBook Pro wi… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Some how I seem to have lost my copy function. When I click
Some how I seem to have lost my copy function. When I click on edit the copy is grayed out. I don't know what I have done also recently when I have been copying. When pasting the moved words become bo… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a Mac operating system 10.6.8 and have used it for about
I have a Mac operating system 10.6.8 and have used it for about 15 months. All of a sudden yesterday I cannot open any document that is in MS Word."Microsoft Word I cannot open the original disk eithe… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
i can no longer use "File open" and "file save as" in Excel
i can no longer use "File open" and "file save as" in Excel or Word or Powerpoint as these software packages freeze… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
When starting up my iMac G5, I only see a gray screen with
When starting up my iMac G5, I only see a gray screen with the Apple logo. Eventually the fans kick on and a little circle appears below the apple, but it never fully boots up. I have zapped the PRAM … read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
When I try to open either Word or Excel, I get a succession
When I try to open either Word or Excel, I get a succession of messages saying a font is corrupt and should be removed. This continues font after font after font. I am using Mac OS 10.4.11. What can I… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I lost a whole bunch of fonts on my mac. When I open Font
I lost a whole bunch of fonts on my mac. When I open Font Book, I am missing a whole bunch of fonts. I don't know how this happened. When I open my hard drive, there are 2 font folders: one folder has… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I accidentally put much of my software into Trash and cannot
I accidentally put much of my software into Trash and cannot see it to recover it. I've managed to reload Office:mac but a window but I get a window that reads "An unexpected error occurred while tryi… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am running a Mac OS X v. 10.4.11 desktop machine. I updated
I am running a Mac OS X v. 10.4.11 desktop machine. I updated Excel for Mac on Tuesday (Oct 12th) but now cannot open Excel files containing formulas created in the last 2 years or so: the small 'open… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Suddenly, Friday mid-afternoon, my macbook will not allow me
Suddenly, Friday mid-afternoon, my macbook will not allow me to open Word nor Powerpoint ( the only two of the Office: mac that i use. The message is: "micrososft powerpont quit unexpectedly". same me… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
can I change the name of a motion in a idvd theme For example,
can I change the name of a motion in a idvd theme? For example, i am using the revolution theme in themes 7.0. when you click on the main menu it goes to the chapter menu of the movie and on the left … read more
Karn Griffen
Karn Griffen
Bachelor's Degree
12 satisfied customers
I have Microsoft Office 2007; all apps are launching fine except
I have Microsoft Office 2007; all apps are launching fine except Word, which is my primary Office program. Error message reads: The application McS Word Cannot Be Launched. -1712 I believe my Word pro… read more
Alan_Ramos
Alan_Ramos
Associate Degree
14 satisfied customers
I am an Apple Mac user. In Microsoft Word when I try to increase
I am an Apple Mac user. In Microsoft Word when I try to increase the font the program closes down. It provides me with an opportunity to report the problem which I have done on numerous occasions but … read more
Brian
Brian
Apple Consultant. FileMaker Developer.
Some college
69 satisfied customers
I have a Mac OSX. Somehow only in Open Office I inadvertently
I have a Mac OSX. Somehow only in Open Office I inadvertently changed the font size. It's so tiny I can't see it. I tried changing the size to 12, but it does not change. I tried everything. Please he… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
Hi, System details iMac 9,1 , Intel core 2 duo . Mac
Hi, System details : iMac 9,1 , Intel core 2 duo . Mac OSX 10.5.8 I have an event in iPhoto that I have restored from my iPhoto "trash" file. It contains 89 items. I can see 89 thumbnails, but when cl… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I use Entourage for email. Some of my recipients receive my
I use Entourage for email. Some of my recipients receive my outgoing emails at 50% the font size that I send them. E.g. I send out at 18, they get 9; I send 20, they get 10. It is not all of my contac… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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