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Apple ID didn't work. I reset and still not working. Says in…

Customer Question
Apple ID didn't work...

Apple ID didn't work. I reset and still not working. Says in locked out

Technician's Assistant: When did you last change your password ***** Apple ID?

Few minutes ago. Few months before that

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I've had ongoing issues with my apple and iTunes I'd. Very frustrating

Submitted: 7 months ago.Category: Mac
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Answered in 1 hour by:
12/15/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Go to iforgot.apple.com and reset your password ***** more.

If you have any follow-up questions, don't hesitate to ask. If finished, please take a moment to rate my service.

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