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My passcode is not working. Iphone 7 plus, 5 months old.

Customer Question
My passcode is not...

My passcode is not working

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iphone 7 plus, 5 months old

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just today, kept trying my passcode - won't open

Submitted: 8 months ago.Category: Mac
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Answered in 3 hours by:
12/15/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you have a windows or mac computer available there?

Please let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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