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What happened to my promised telephone call at

Customer Question
What happened to my...

What happened to my promised telephone call at Dec.14,20176:44:37/ was at my phone from 5PMuntil 11:00 PM00 PM. Nodal Douglas L. Burgess***@******.***, tel:(###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

iPhone 5s Teel Number(###) ###-####OS iOS 11.1.2

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

2Years. Have trip everything. Problem iis not w/iPhone. tis with Apple ID phoneme. ItisApple ID>

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

. I need to get a dead Credit Card out of my Account, plus straighten out my Apple IDt

Submitted: 7 months ago.Category: Mac
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Answered in 6 minutes by:
12/15/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

You only have one question open and I have no idea who promised you a call as your account is brand new with us at JustAnswer.

Can you tell me what the issue is you are having?

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