Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA indicated on the receipt I have in hand. Serial Number DMRJ1NWXDJ8T is on the receipt for my wife's iPad. There is an Activation Lock on the device.… read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
4 satisfied customers
My wife's iPad is stuck in Activation Lock. It is requesting
Hi Pearl, my wife's iPad is stuck in Activation Lock. It is requesting the credentials of her applied/icloud login, however, it responds with an error that 'The apple ID "*****@******.***" cannot be u… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
Have 3 acts I have had to put on family plan because is
Have 3 acts I have had to put on family plan because is created multiple by mistake... Boight new iPad and it has another of my emails it is asking for pw to such Apple Acct... Do I now have more than… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I'm trying (unsuccessfully) to change my Apple ID on my
I'm trying (unsuccessfully) to change my Apple ID on my iPad. … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
I just got my wife a 2nd Hand iPhone7 I backed up her old 5
I just got my wife a 2nd Hand iPhone7 I backed up her old 5 and restored it on the new one It keeps coming up with a msg to login to and Apple ID of Mine***@******.*** and asking for the password ****… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I have an ipad that was given to me,the previous user is
I have an ipad that was given to me,the previous user is deceased.I,m trying to use it and have tried in the past.Problem is I need to reset the password ***** I have used before,but because some of m… read more
Jon
Jon
Bachelors Degree
790 satisfied customers
I-pad activation lock. requests my ID and password that were
I-pad activation lock. requests my ID and password ***** were used to set up my I-pad. I have no idea. too long ago … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My wife updated her ipad, I am her husband and have taken
Second opinion] My wife updated her ipad, I am her husband and have taken over her old ipad mod A1399 Ser DN6GH2ZKDFHWI. I only use it to check emails. Last week in Arizona it gave me an Activation Lo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Need passcode. I got the ipad as a gift and never found the
i got the ipad as a gift and never found the passcode … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
When I opened my I pad yesterday, it showed activation lock,
when I opened my I pad yesterday, it showed activation lock, and that someone used find my iPhone to link to their apple ID, I don't even have a iPhone. I went into the support to change my ID and pas… read more
Justin Johnson
Justin Johnson
Mac Genius
3,094 satisfied customers
While setting up iPad wifi crashed. My emails was taken now
While setting up iPad wifi crashed. My emails was taken now can,t log on to any thing because says I'd already used,. Have no other active email email is ***@******.*** … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I want to restore my IPad, but I cannot connect because my
I want to restore my IPad, but I cannot connect because my Apple ID and password ***** been changed and I do not have the new change. I believe my Apple ID is still***@******.***, but the password ***… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I have a 3 or 4 year old IPAD that was my daughters. It
I have a 3 or 4 year old IPAD that was my daughters. It insists on an id and pw to activate again and no combo we have tried will do it. What should I do?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an iPad and do not have the ability to sign in. I
i have an iPad and do not have the ability to sign in. I have owned it for a couple of years but never used it. It needs to be set up. I have no password ***** work with and no apple Id. I BOUGHT IT U… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
My iPad just updated and now it is asking I'd and password
My iPad just updated and now it is asking for my I'd and password ***** I have forgotten it ,can you help?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just updated my iPhone4S and my iPad, but do not know my
I just updated my iPhone4S and my iPad, but do not know my apple id and my password. What do I do now, so I can activate them?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have 2 apple IDs One which I use principally on the iTunes
I have 2 apple IDs One which I use principally on the iTunes store and the other the @me.com I sue for iCloud but noticed that my iCloud account on my iMac and iPhone is my @me.com Apple ID and my iPa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
My wife and I each have an itunes account. Hers is on her Macbook
My wife and I each have an itunes account. Hers is on her Macbook pro and mine is on a PC, ipad and iphone. My account has much more content then hers. I'd like to merge the accounts into one. I''d li… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x