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I phone 8 is dead black screen. Where is sleep /wake button.

Customer Question
I phone 8 is...

I phone 8 is dead black screen

Technician's Assistant: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?

Where is sleep /wake button

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Thats all

Submitted: 7 months ago.Category: Mac
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Answered in 16 minutes by:
12/15/2017
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 3,019
Experience: worked as a Tech support Associate for Apple products
Verified
Hi
Sorry to hear about your issue.
Let’s try a reset first.
Press and hold the power button and the volume down button together for 10-30 sec.
Let me know if you get an Apple logo.
Thank you
Vinod
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