Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Have forgotten my apple password. About 10 months ago. No
Hi have forgotten my apple password JA: When did you last change your password ***** Apple ID? Customer: About 10 months ago JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
It says I usedfind my iPhone to link to apple I'd and it
It says I usedfind my iPhone to link to apple I'd and it won't let me in. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
The activation lock is on I cannot rember my password as I
the activation lock is on I cannot rember my password ***** I am 76 years old can you please help me un lock my I pad so I can read my books thank you brian … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My iPad is locked and won't accept my password. Just now.
My iPad is locked and won't accept my password. JA: When did you last change your password ***** Apple ID? Customer: Just now. Reset it on my iPhone JA: Did you try resetting through Apple's online ac… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I can not get to my messenger. I forgot my my password.
I can not get to my messenger. I forgot my my password … read more
Michael T
Michael T
1,561 satisfied customers
My ipad has an activation lock on it and I'm not sure I have
My ipad has an activation lock on it and I'm not sure I have the correct password. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
I have an old iPhone 4 that mom wanted to try and west up a
I have an old iPhone 4 that mom wanted to try and west up a separate iCloud account for her … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,754 satisfied customers
Had e mail said a device was used not known and my Apple ID
Had e mail said a device was used not known and my Apple ID was locked , the tried to rest it asked for phone social Security credit card etc. then it timed out … read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
Got a hand me down phone I restored it because the old owner
got a hand me down phone I restored it because the old owner did not rember there info trying to set up now and having troubles at activation lock screen it still wants that same info what can I do … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I can't get into my IPad, it has an activation lock and want
I can't get into my IPad, it has an activation lock and want me to put in a password ***** was used to set up my IPad. I have had my IPad for years and I never got this message before I can't remember… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,869 satisfied customers
My IPad 2 has just been updated and restored to factory
My IPad 2 has just been updated and restored to factory setting. No data on the IPad. However the IPad is still associated with an old Apple ID that I deleted years ago. So when I try to enter the new… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I WAS PLAYING A GAME AND IT WENT TO ACTIVATION LOCK AND I
I WAS PLAYING A GAME AND IT WENT TO ACTIVATION LOCK AND I DON'T REMEMBER MY PASSWAORD … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,517 satisfied customers
I'm locked out of my Iphone 7. When I bought the phone
I don't recognize the Apple ID email it's trying to make me enter the password *****… read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
927 satisfied customers
The apple ID and password that I try is not working, reset
the apple ID and password ***** I try is not working … read more
Mr.Med
Mr.Med
1,333 satisfied customers
My two year grandaugther locked up my ipad. neither of my
my two year grandaugther locked up my ipad. neither of my daugthers who set it up can get through. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an iPad I bought about 5 years ago. I have forgotten
I have an iPad I bought about 5 years ago. I have forgotten the password ***** my apple ID - which was set up by someone else. I am having trouble logging into myt iPad and it is telling me the applei… read more
JJesus Perez Gonzale
JJesus Perez Gonzale
Bachelors of Science, Computer Engineering
43 satisfied customers
My Ipad says activation lock. It happened automatically with
my Ipad says activation lock. It happened automatically with no prompting from me. I don't remember my apple id and password. Tried resetting using my pc, but my Ipad is not listed under my devices … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x