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I have a new 8 plus and an I pad. A month or so ago I
Hi, I have a new 8 plus and an I pad. A month or so ago I changed my Apple ID on my phone, but I couldn't change it on my iPad for some reason. … read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
It started becous my phone isn't working. I know my Apple ID
It started becous my phone isn't working. I know my Apple ID but I don't know the password. I tried to change iapple I'd on my I pad and noe Thad's screwed up. … read more
George Sibiya
George Sibiya
PhD
341 satisfied customers
Bought new iPad yesterday. I have old email address that
Bought new iPad yesterday. I have old email address that seems to be my Apple ID. I can not remember password ***** I have entered every password ***** have used since 1979. I can't transfer info from… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I need to retrieve/reset my password. Apple I-Pad mini. Idk.
Since Nov. i had a stroke & have recovered enough to use the tablet, but i lost my memory for any passwords … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I have a mini i-pad that's locked me out because of the find
I have a mini i-pad that's locked me out because of the find my phone app.Apple seems to have the wrong e-mail address for me to change my password, etc. Please contact me at(###) ###-#### or e-mail m… read more
Pete
Pete
Engineer
Bachelor's Degree
2,955 satisfied customers
I am stuck. I can't seem to get my Apple ID to work on my
I am stuck. I can't seem to get my Apple ID to work on my phones. I need to clean the old phone that was replaced yesterday so I can send it back, but it insists that I have to log in to clean the pho… read more
Kris R
Kris R
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Computing
3,312 satisfied customers
I had my Apple Password changed but when i put it in it
Hi Mike, i had my Apple Password ***** but when i put it in it rejects and that happens all the time. Lillian Childs … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Today they replaced my iPad to a new one, but I know now no
Today they replaced my iPad to a new one, but I know now no emails and photos/videos together over 7,000 items are not uploaded . They did not mention anything about it! I am very upset and am afraid … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I want to change phone number on my iPad 2, 10.3.3, A few
I want to change phone number on my iPad 2 JA: What Operating System (OS) are you running on your iPad? Customer: 10.3.3 JA: When did you purchase your iPad? What troubleshooting have you tried? Custo… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Last night I was reading a book on my kindle about how to
Last night I was reading a book on my kindle about how to use my. New I-pad air2. All of a sudden the kindle asked me for my iPad pass word. I put the Apple ID in as requested. Now I can't send an e-m… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I used an out-of-date email address, which was rejected by
I used an out-of-date email address, which was rejected by the Mail Administrator. I then entered the correct email address and the iPad refuses to send the email, giving the message "Cannot Send Mail… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,017 satisfied customers
My mini i pad has turn off and says my mini ipad is
my mini i pad has turn off and says my mini ipad is notactive? Ichanged my email address a few months back and did up date my i pad a few days ago so I din't know what the matter is I can't get into i… read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My wife and I just purchased two I phones to replace her iphone
My wife and I just purchased two I phones to replace her iphone 4 and my iphone5.we also purchased a new i pad. Originally I had an iphone and ipad. when she bought her the i phone 4 it was downloaded… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my apple id [email protected]; but I have not used that
my apple id [email protected]; but I have not used that e-mail address in a couple of years to get e-mail, and don't know how to get into it any more. Can I create a new apple ID with my current e-mail… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My Apple ID and PW are not working. I made a call to Apple
My Apple ID and PW are not working. I made a call to Apple Support. However, I set up my account so long ago, I do not remember all my prior security questions. I do not wish to create a new Apple ID … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I forgot my apple log on or password XXXXX cant get onto my account.
I forgot my apple log on or password XXXXX can't get onto my account. The reset was sent to my email address but it may be an old address - can't find it. My gmail account [email protected] I have a m… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a problem with conflicting user IDs and passwords on
I have a problem with conflicting user ID's and passwords on iTunes. When I bought my iPad 6 months ago, I used the e-mail address I had at the time (call it User ID #1 + password #1), and it worked f… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,048 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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