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My Power Point Application will not open. Message says power…

Customer Question
My Power Point Application...

My Power Point Application will not open. Message says power point is not responding. All other office applications are working. Also how do I upgrade Office to the latest Mac version?

Technician's Assistant: When could you last open your software?

I don't remember it has been a while.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No do I need to?

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/14/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,275
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please which version of powerpoint and office you now have installed?

thank you

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Customer reply replied 7 months ago
Please cancel my subscription immediate
Customer reply replied 7 months ago
Cancel my subscription immediately.
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

forward to customer service

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