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I have an iphone 6s Plus and I don't use any code. After I…

Customer Question
I have an iphone...

I have an iphone 6s Plus and I don't use any code. After I updated it they made me put a code. HOW CAN I ERASE THIS CODE without loosing anything of my data

Technician's Assistant: When did you last change your password ***** Apple ID?

I never had it. They force today to create one. I don't like password. My iphone is very well protected with VPN & Bitdfender

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

What I loose with resetting tool?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I need to remove my iphone password ***** was imposed to me during my update. It's URGENT cause I'm travelling today

Submitted: 7 months ago.Category: Mac
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Answered in 6 minutes by:
12/14/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Do you know the code you put in the phone?

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