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My Apple ID is messed up. My Apple phone. I have had trouble…

Customer Question
My Apple ID is...

My Apple ID is messed up

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

My Apple phone.

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I have had trouble for months. I have tried to change my password

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just want to be able to get into my App Store to update my apps

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
12/14/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is the issue knowing which ID you used or your password?

Please let me know

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Mike, Mac Medic
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