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It won't let me update my new information for billing.

Customer Question
It won't let me...

It won't let me update my new information for billing

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

9.3.5

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Well last night I was trying to update my info for billing but it wouldn't except my new info

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

So being that my device is an I pad not a Mac product doesn't matter

Submitted: 8 months ago.Category: Mac
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Answered in 17 minutes by:
12/14/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

The best way to update billing information is through appleid.apple.com

I have in the past had times where my card would not be taken and from the site it worked perfectly.

Cheers!

If you have any follow-up questions, don't hesitate to ask. If finished, please take a moment to rate my service.

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Customer reply replied 8 months ago
No thank you
Mac Support Specialist: Justin Johnson, Mac Genius replied 8 months ago

If finished, please take a moment to rate my service.

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