Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

When I try to Put my password it keep saying my Apple ID is…

Customer Question
When I try to...

When I try to Put my password ***** keep saying my Apple ID is disabled

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iPhone 7

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

S

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

For past couple of weeks

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/14/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,232
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this a new phone you have? Or you updated it and it asked you to activate the ID again?

Please let me know

Thank you

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Its been disabled. I have a iphone 7. For a few days I cant
its been disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have a iphone 7 JA: How long has this been going on with your iPhone? What have you… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
It says my Apple ID has been disabled. IPhone 6s. About 2
About 2 weeks. I somehow created a different Apple ID email address but I don't know how to do anything … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
It says on my iPad that my Apple ID has been disabled. How
It says on my iPad that my Apple ID has been disabled. How do I get up and running again? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
It's telling me that my apple id has been disabled on my i
It's telling me that my apple id has been disabled on my i phone … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
My apple Id has been disable and is been mor than 2 month.
My apple Id has been disable and is been mor than 2 month . … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I am locked out of my iphone because I can't remember my
I am locked out of my iphone because I can't remember my passcode. Can you help me with this? … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
My Apple ID has been disabled. IPhone 6s I think. I've
I've called twice in the last month. They have been able to help over the phone by asking my questions to identify me … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
My account is disabled. IPhone 7 Plus. Just today I have
Just today I have changed my password. No one has hacked my account I put my password ***** wrong to many times earlier today … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
It got disable due to too many wrong passcodes so we got it
Ok it got disable due to too many wrong passcodes so we got it factory reset and should just put Apple ID in but it keeps saying it's wrong and it has an activation lock message which also says this d… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Apple ID has been blocked......why? I have a I phone 7+
My Apple ID has been blocked......why? JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have a I phone 7+ JA: How long has this been going on with you… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My Apple ID has been disconnected. IPhone 7 plus. For about
For about month. I've got on my settings and tried to fix it there. I'm not very good at fixing cell phones!! Lol … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I am trying to buy a movie to watch on my Apple TV, but it's
I am trying to buy a movie to watch on my Apple TV, but it's saying my password ***** ***** I don't know what to do. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I have tried to get into my Apple iCloud account and it has
I have tried to get into my Apple iCloud account and it has locked me out I'm trying to get more storage … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I was just using my password to get into apple the cloud and
I was just using my password ***** get into apple the cloud and then it would not let me it. I was trying to get my iPhone 7+ connected to iTunes when things went south. I was given a code on my phone… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have lost my other iPhone. I am trying to find iPhone but
Hi RussellI have lost my other iPhone. I am trying to find iPhone but when I put in Apple ID and Password ***** says it is disabled and needs to be reset. I press reset and it asks for date of birth. … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
My phone says apple id has been disabled. Ive always had the
ive always had the same apple id but the password ***** changed but not sure when … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
My apple Id is disabled, I just downloaded the latest os. I
I just downloaded the latest os. I never reset my Apple Id, but I've changed passwords several times … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
Old ipad has activation lock screen asking for password and
old ipad has activation lock screen asking for password ***** apple id used to set up the device. we don't remember the pasword no longer use the email account linked to that apple ID so can't reset t… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x