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I restored my iphone 7 plus to an old backup. I lost

Customer Question
I restored my iphone...

I restored my iphone 7 plus to an old backup. I lost everything since April. I had valuable things that I need back. Is there anyway to unrestore? Or to reverse what I did?!!!

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

11.1.2

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I checked icloud and it was not backed up

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I tried a 3rd party software and it only found what I already had

Submitted: 5 months ago.Category: Mac
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Customer reply replied 5 months ago
I plugged my phone to my computer to download pics. It asked if I wanted to set up as new or restore from my old phone. I forgot that I got a new phone this summer. I said restore form Claudia's iphone. I had not idea I would lose everything since April.
Answered in 8 minutes by:
12/14/2017
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago
Cris
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 6,894
Experience: 4 years Mac Specialist, Apple Certified.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Sorry to hear about your issue. Do you know if you were backing up your current phone to iCloud?

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Customer reply replied 5 months ago
Apparently I was not :(
Customer reply replied 5 months ago
I am not on my MAC I am on my work computer.
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago

Sorry, please ignore the phone and remote support request they are automated through website.

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Customer reply replied 5 months ago
My lost files are not on my computer They have to be in my phone right?
Customer reply replied 5 months ago
I have some voice memos that are important to a child custody case. Ugh
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago

Please double check to see if you have any backups for the phone.

Go to Settings > [your name] > iCloud. Tap iCloud Storage or Manage Storage.

See if you have one for your iPhone 7.

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Customer reply replied 5 months ago
I am on that and it says lath I have never backed up :(
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago

Wow,

I am sorry to say that if you never backed up through iCloud or if you backed up to another computer. You would need to restore from a backup to get back on your phone what you previously had.

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Customer reply replied 5 months ago
there is no way to reverse it?!
Mac Support Specialist: Cris, Mac Specialist replied 5 months ago

Unfortunately no.

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Customer reply replied 5 months ago
Oh my gosh this is terrible!
Customer reply replied 5 months ago
Can you keep them form charging me the $25 since you could not help me?
Customer reply replied 5 months ago
Hello
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Mike
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