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No volumeeee. Macbookair. Ysterday for three hours they had…

Customer Question
No volumeeee Technician's Assistant:...

No volumeeee

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Macbookair

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Ysterday for three hours they had me downloading new version for no friggin reason didnt help

Technician's Assistant: Which software or app can I help with?

Volumeee

Technician's Assistant: What have you tried so far with your software?

New version is downloaded

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Also wanted to take off password ***** get into comp they sent me a change password ***** dumb

Submitted: 7 months ago.Category: Mac
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Answered in 21 hours by:
12/14/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Are you able to sign in and use your MacBook Air? If so do the volume buttons work?
Have you tried turning up the volume in System Preferences?

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Customer reply replied 7 months ago
can u remote fix it?
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Yes. Select the option and I will connect right away.

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Category: Mac
Satisfied Customers: 2,493
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