Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I babysit and I've set up my mini iPad for them to play
Hi there I babysit and I've set up my mini iPad for them to play games .... one of my kiddos lockedit with a code .. and they can't tell me what he did lol ... I know I used***@******.*** but cannot r… read more
Jon
Jon
Bachelors Degree
776 satisfied customers
I've gotten lots of help from tech in the recent past and
Hi Mike. I've gotten lots of help from tech in the recent past and somehow in all that, my deceased husband's itunes library of music he recorded mostly from our own materials and some from the itunes… read more
Justin Johnson
Justin Johnson
Owner
2,576 satisfied customers
I just purchased a new phone and need to access my old apple
I just purchased a new phone and need to access my old apple account so that my songs transfer over. I have a new apple account but cannot access my old one. … read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
69 satisfied customers
I have upgraded my old Iphone3 to an Iphone5 but cannot
I have upgraded my old Iphone3 to an Iphone5 but cannot switch the contacts or apps to my new one. WHen I try to log into my ma.accounts it won't let me access ICloud. COuld it be that my old iphone u… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I changed my Iphone in for a Samsung Galaxy 4. The guys at
I changed my Iphone in for a Samsung Galaxy 4. The guys at radio Shack said that my music onthe Iphone couldnt transfer tothe new Samsung when they did all their transfer of info magic when I bought t… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have an original iPhone with my music from CDs ... Cant
I have an original iPhone with my music from CDs ... Can't remember what apple ID and password XXXXX as it was years ago. As well the desktop used is gone. Now I have a 4s and have music on it ... How… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Hi,My question is about iTunes, iPhone and iPad.I have
Hi, My question is about iTunes, iPhone and iPad. I have iTunes 11.0.1. It looks lots different from the old one- particularly in my music library list. - Can't my songs be put in alphabetical order? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I transferred songs from an old ipod into itunes. When they
I transferred songs from an old ipod into itunes. When they synced into my iphone, they are not playable. They are "grayed" out and I can not select them to play… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my apple id [email protected]; but I have not used that
my apple id [email protected]; but I have not used that e-mail address in a couple of years to get e-mail, and don't know how to get into it any more. Can I create a new apple ID with my current e-mail… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My laptop PC has approximately 2500 songs in iTunes. When I
my laptop PC has approximately 2500 songs in iTunes. When I try to transfer/Sysnch to my iPad or iPhone, only 1050 or so will transfer. I have approximately 1/2 of the songs in my iTunes coming from r… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have microsoft windows 2007 and had my c/drive reloaded
I have microsoft windows 2007 and had my c/drive reloaded due to a virus which meant re - installing itunes as it had the same effect as having a new computor however I lost all the music I had purhas… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
When I upgraded my iPad to iOS 5, I had to change my user name
When I upgraded my iPad to iOS 5, I had to change my user name and password. My original user name was not my email and apparently somewhere along the way, that became required. Password XXXXX to be c… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Just purchased an iphone 4G (not S). I synced my old phone
Just purchased an iphone 4G (not S). I synced my old phone (3G) and was told to then sync my new phone and all info would transfer. I am stuck because it tells me that I need itunes 10.5 downloaded---… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
i am trying to update to I0S 5- keep getting notification in
i am trying to update to I0S 5- keep getting notification in i-tunes that all apps and media etc will be erased if i don't "transfer purchases" how do i transfer purchases? i tred to right click on ph… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
How do I activate a new iPhone with iTunes My old iPhone
How do I activate a new iPhone with iTunes? My old iPhone still synchs. Is there a way to deactivate the old iPhone and activate the new iPhone?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
i am receiving the message below. I have purchased music from
i am receiving the message below. I have purchased music from the apple store and have it in itunes, but if I say yes, it erases everything on my phone to get the music. How do i get around this? I ha… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
having difficulty accessing my account to resolve i-phone issues.
having difficulty accessing my account to resolve i-phone issues. tried change in pass word without success. up graded i-phone to 3G need to transfer info from old i-phone to new 3G, i.e. contacts, ph… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
can you activate a used iphone if it wont sync i thought
can you activate a used iphone if it won't sync? i thought maybe by activating the sim on a different phone then switching sim cards, and let apple know the new phones serial # XXXXX MAC address… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x