Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Passcode and fingerprint not working, ipad is disabled
passcode and fingerprint not working, ipad is disabled referred to iTunes. when I connected to iTunes, the message is passcode required.... … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
IPad & Mac OS. IPad frozen on Apple logo on startup. Tried
iPad frozen on Apple logo on startup. Tried connecting USB to Mac and holding down the Home button until prompted to connect to iTunes. Get a "To allow access, please respond on your iPad" message on the Mac but have no ability to respond on the iPad. … read more
RandyNetwork Tech
RandyNetwork Tech
1,757 satisfied customers
My ipad is disable and the value is missing. I dont know. I
i put in the wrong password ***** dont know it just show the value is missing … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Trying to restore iPad air typed wrong password too many
trying to restore iPad air typed wrong password ***** many times says iPad cannot connect to itunes cause value is missing what do i do...value????? … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
This regards my ipad, serial DMPVLF77HP9X. I am locked
Hello! This regards ***** ***** serial DMPVLF77HP9X. I am locked out/ipad is disabled because I forgot my password. The ipad is new and i don't care about doing a full reset/recovery because I don't h… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
Somehow I have managed to get it disabled. In trying to do a
Somehow I have managed to get it disabled. In trying to do a restore I get to the connect yo iTunes screen but can get no farther. … read more
John Holland
John Holland
Bachelor's Degree
20 satisfied customers
My daughters iPad and iPhone are both saying that they are
my daughters iPad and iPhone are both saying that they are disabled because she forgot her password ***** entered the wrong one too many times. I connected to iTunes but it then says that the device d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
IPad is disabled, and i get arror code 0xE8000015 when
iPad is disabled , and i get arror code 0xE8000015 when connecting to computer with windows 10 and up to date version of iTunes … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I have an apple I pad and I put the number in wrong several
i have an apple I pad and I put the number in wrong several times. and I now have it disabled. it keeps saying it is disabled try back in minute. it has been a whole day. what do I do … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPad is disabled after too many failed login attempts. It
My iPad is disabled after too many failed login attempts. It says to connect to iTunes but when I do iTunes says "Cannot connect to this iPad. The value is missing." … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
IPad will stay on 1 min t, hen shout down then ask for Codie
iPad will stay on 1 min t JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: hen shout down then ask for Codie too open JA: How long has this been going o… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
I had an upgrade last night. This morning I guess I put in a
I had an upgrade last night. This morning I guess I put in a pass code, but … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
I am trying to restore my iPhone as I forgot my passcode.
I am trying to restore my iPhone as I forgot my passcode. I've backed up just now & tried to do recovery mode. but it says 'iTunes could not connect to this iPhone. The value is missing.' and it won't let me reconnect my phone to my iTunes to restore it … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
My iPad 4 is disabled and cannot concoct to iTunes due to
my iPad 4 is disabled and cannot concoct to iTunes due to missing value … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Its my ipad pass code is not working deleted my device from
its my ipad pass code is not working deleted my device from icloud still get this message iTunes could not connect to this iPad. The value is missing. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Suddenly my iPad mini will not turn on. I did a restart
Suddenly my iPad mini will not turn on. I did a restart & now can only get the restart icon. What do I do?… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,552 satisfied customers
my ipad 3 has been reset by accident... now when I try to turn
my ipad 3 has been reset by accident... now when I try to turn it on it just goes to black screen… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
My son changed his passcode on his ipad mini 4 days ago. Promptly
My son changed his passcode on his ipad mini 4 days ago. Promptly forgot it within 10 minutes and tried so many codes, he disabled the ipad. How do I unlock this? Do I need to go to the Apple Store? S… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x