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Updated to ios11.2 used index finger for touch id. Iphone 6.

Customer Question
Updated to ios11.2 used...

Updated to ios11.2 used index finger for touch id

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iphone 6

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Will not let me unlock I had a four digit passcode and now it says it needs 6 digits. My phone number is(###) ###-####

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I know I haven’t changed my passcode what happened

Submitted: 8 months ago.Category: Mac
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Answered in 8 minutes by:
12/12/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 8 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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