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I have a new iPad and cannot turn off two factor

Customer Question
Good morning, I have...

Good morning, I have a new iPad and cannot turn off two factor authentication. can you please help?

Technician's Assistant: What Operating System (OS) are you running on your iPad?

The latest.

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I have brought the latest iPad this week to replace my old one and this happened during the set up.

Submitted: 7 months ago.Category: Mac
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Answered in 17 hours by:
12/13/2017
Mac Support Specialist: Edward Dorsey,
 replied 7 months ago
Edward Dorsey
Category: Mac
Satisfied Customers: 39
Experience: Knowledge Engineer at HP, Inc.
Verified
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Mac Support Specialist: Edward Dorsey,
 replied 7 months ago
First, you can call Apple Support (yea they do have live phone support) at(###) ###-####for assistance. Two-factor authentication for Apple ID help is available at https://support.apple.com/en-us/HT204915.You can try the setup and manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page at https://appleid.apple.com.
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Mac Support Specialist: Edward Dorsey,
 replied 7 months ago

Hi, please rate my answer as 5 stars and click Submit at the top of the page. I will then receive credit for helping you. Thank you.

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