Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Indesign for Mac. Sierra 10.2.6. Not very long

Customer Question
Are you there? Technician's...

Are you there?

Technician's Assistant: Which software or app can I help with?

Indesign for Mac

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Sierra 10.2.6

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Not very long

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 day by:
12/14/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Ask Your Own Mac Question
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Can you telling what it is you are looking for an answer about?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I paid for a year of InDesign and cannot download it. Mac OS
I paid for a year of InDesign and cannot download it. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Upgraded the I Mac to high siera can not open in design cs3
Upgraded the I Mac to high siera can not open in design cs3 get a message "can not handle the request because a Modal dialog or alert is active " photoshop and illustrator no problem … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a MAC, serial number: CO2JD09JDKQ5. OS High Sierra. 3
InDesign is not stable. mouse moving by itself, screens closing and opening by themselves, can't even move around to shut down the computer. Had to hold the power button down to reboot. Reboot did not help, same issues.… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Apple mouse stopped scrolling - I have rebooted both the
apple mouse stopped scrolling - I have rebooted both the mouse and the mac. I have checked mouse properties and they are still set to scroll. Mouse batteries at 65% … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I did the test call and can't here myself. It says there is
it says there is an issue with my microphone its a mac desktop … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
How does this help line work? MACBOOK PRO Sierra 10.12.6.
I'm trying to figure out some basic InDesign issues. i don't really understand the program very well, but I'm needing to assemble a project … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
Can older OSX be installed on a macbook model a1534. I am
can older OSX be installed on a macbook model a1534 … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
After downloading sierra os chrome browser won't open. Mac.
Hi..after downloading sierra os chrome browser won't open … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
I clicked "don't save" on accident. Mac air High Sierra.
I've tried finding the document with software and in temp files but have made pretty much no headway … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am since a couple of week in contact regarding the problem
Hi I am since a couple of week in contact regarding the problem I have with Kindle Create. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
About two weeks ago I noticed a very thin blue line on the
About two weeks ago I noticed a very thin blue line on the screen of my Mac desktop when I log on. It's not visible when I go to websites. … read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
I just installed macOS Sierra 10.12.6 on my iMac and when I
I just installed macOS Sierra 10.12.6 on my iMac and when I try to open old CS3 Creative Suite software like Photoshop, Illustrator and InDesign I get the prompt to download the legacy Java SE 6 runti… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I got the error 5 message on an InDesign 6 document. Can you
I got the error 5 message on an InDesign 6 document. Can you help me recover? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I found this site from a search for converting old PageMaker
Hello - I found this site from a search for converting old PageMaker files (pre-version 6) to InDesign (or Word). You did it for someone six years ago - can you still do it? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an error code 4 on an indesign document, Yosemite
i have an error code 4 on an indesign document JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: Yosemite 10.02 JA: Have you installed any up… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
What versions of InDesign desktop and Adobe Illustrator will
What versions of InDesign desktop and Adobe Illustrator will work in Mac OS 10.12 (Sierra)?… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just upgraded my iMac to Mac OS Sierra (10.12) - and
I just upgraded my iMac to Mac OS Sierra (10.12) - and having trouble opening Adobe design software - InDesign CS5.5 desktop and Adobe Illustrator CS5.1. When I try to open them - get a message saying… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My controls ( Mac) are stuck in that: only the hand that
My controls for InDesign (for the Mac) are stuck in that: only the hand that moves the page around operates. I cannot get the cursor on the page. I click on the cursor, but when it gets to the page th… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x