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I received an email that my Apple ID has been locked and I
I received an email that my Apple ID has been locked and I do not remember my passcode I thought I had it but apparently it's something else I need help because apparently my phone is gonna lock at 1:… read more
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Justin Johnson
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My husband's friend gave him an Apple lPad Air 2, 16 GB
My husband's friend gave him an Apple lPad Air 2, 16 GB that's about a year old; it has never been used except he had set it up and used a four number passcode before accessing usage of the device. No… read more
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Mirza Vaseem
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My husband has a little dementia. He cannot remember his
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Wes
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I purchase a new iPad close to a year ago & at the time I
I purchase a new iPad close to a year ago & at the time I had taken my old iPad to the Apple store with me. While I was there they needed to change my 4 digit # on the old one. Now after not logging o… read more
Richard
Richard
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Good Morning. I have been given a couple of iPads and need to unlock them. I work for a charity and these items were donated from Lost and Found at the Airport where I work. … read more
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John Castle
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I bought an ipad in 2013 when my husband was dying and
I bought an ipad in 2013 when my husband was dying and promptly forgot my password ***** my email so it has sat here all this time as a door stop, please help me. Vickie osenbaugh ps I am not tech sav… read more
John T. F.
John T. F.
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Karthik
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My husband passed away last December. I gave away his phone to friend. They … read more
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Hi ... I have restrictions set on my 8 year old's iPad ... for some reason the password *****'t working anymore and I now have 9 failed attempts ... how can I get this resolved without having to reset… read more
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Edward Dorsey
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Vinod Menon
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I'm trying to set up my new iPad mini and thought I was all
I'm trying to set up my new iPad mini and thought I was all set. However, I can't sign in now because I apparently am using the wrong “passcode”. I've been locked out for 1 minute! 5 minutes, and now … read more
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Justin Johnson
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I am locked out of App Store. I can't remember my password
I am locked out of App Store. I can't remember my password ***** passcode for my iPad and can't het it reset. Help I'm 71 years old … read more
Karthik
Karthik
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I can't get it to unlock so I can use it. It wants my
I can't get it to unlock so I can use it. JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: it wants my passcode and I don't have one. JA: Hav… read more
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Justin Johnson
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I have an apple iPad and activated the finger print sign. I
I have an apple iPad and activated the finger print sign. I forgot my password ***** now I am locked out of my iPad. How do I unlock it and then I want to remove this finger print app. … read more
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Vinod Menon
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Viet -MS Office Tech
Viet -MS Office Tech
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My iPad has locked me out.My iPhone and Mac Air book are
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Josh
Josh
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Ir 2 with out using a passcode - can you help me set-up my
ir 2 with out using a passcode - can you help me set-up my ipad to use without a passcode? … read more
Mike
Mike
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Meet the Experts:

Mike

Mike

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Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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