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My iPad connected caption cell phone does not have buttons…

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My iPad connected caption cell...
My iPad connected caption cell phone does not have buttons to change the sound up/down; also it does not ring nor post a message when someone tries to call.
Submitted: 7 months ago.Category: Mac
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Answered in 2 days by:
12/14/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Can you please explain your issue again? Something seems lost in translation.

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Customer reply replied 7 months ago
I have caption call on my iPad. It does not have a button on the screen to increase or reduce the sound; nor does it ring or post a message when someone calls in.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Are you talking about this App? LINK

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