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Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It’s a apple iPad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I don’t know

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

3 days I tried working was FB, no help

Submitted: 5 months ago.Category: Mac
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Customer reply replied 5 months ago
I supmitted my question before 11:00 AM, I’m still waiting for an answer-what’s the holdup? Please answer me ASAP...
Answered in 14 hours by:
12/12/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 5 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 45,395
Experience: IT Engineer for over 15 years
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your Facebook account. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Are you using Facebook via the Facebook app on the iPad or Safari?

Please let me know

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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