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I tried to update my iPhone and it wiped it completely out.

Customer Question
I tried to update...

I tried to update my iPhone and it wiped it completely out. I restored my iPhone but not all my contacts and none of my messages came back.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Ios 11

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It just happened today. I tried downloading a third party to restore my messages and contacts, I tired logging on my tmobile account to get contacts, and tried to restore again.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I need all my contacts and messages back asap

Submitted: 7 months ago.Category: Mac
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Answered in 51 minutes by:
12/11/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,167
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me from where you restored the iPhone from?

Please let me know

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