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First off I can't remember the password for my iPad. Second
First off I can't remember the password ***** my iPad. Second I'm trying to clean the iPad because I'm giving it away to someone. … read more
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Ashik
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taking over a newer device and backed up information to a computer. The problem is I want to change the apple ID on the new phone without losing information that is backed up. After backing up to comp… read more
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Justin Johnson
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My apple id and password are correct but iphone 4 has gone
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Karthik
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How do I access iCloud? I don't remember. I don't think so.
Yes. I have my diseased daughter's old ( 5s, I think) and would like to use it, but don't know the passcode. With the death certificate can I get it opened up?… read more
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A few months ago, i went to Apple store in Chicago and said
a few months ago, i went to Apple store in Chicago and said i never want my macbook pro to require a password; my pac never leaves my apt. was told this was fixed. but now, as i feared it's asking me … read more
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For some reason my iPad has to be reactivated. My Apple ID
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Josh
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This is the message i get:The iPhoto Library is locked, on a
This is the message i get:The iPhoto Library is locked, on a locked disk, or you do not have permission to make changes to it. … read more
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It's not my Apple device, but my Apple Store Password. I've
It's not my Apple device, but my Apple Store Password. I've tried your "Password/Account Retrieval" method twice, but have never gotten a link to reset my password. Ideally I'd rather not have to go t… read more
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Received a warning the Apple has locked my computer and
Received a warning the Apple has locked my computer and iPhone and says I must give my password, etc. Is this true or something trying to learn password ***** … read more
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Ashik
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My apple phone shut down. My daughter upgraded to a new
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David
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I have just tonight gotten an Activation Lock on my iPad, I
I have just tonight gotten an Activation Lock on my iPad … read more
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David
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I have had my Apple iPhone for 3 years and on Jan. 24, I
I have had my Apple iPhone for 3 years and on Jan. 24, I suddenly could not activate it. Verizon told me that I would have to seek help from Apple to activate it. The message on my screen says that I … read more
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David
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While using Safari on my ipad mini (3 years old...new to
While using Safari on my ipad mini (3 years old...new to me), it all of the sudden went to a page that said Activation Lock. Unfortunately, I don't know my apple ID, nor password. Tried several and am… read more
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David
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When I setup an iCloud email address 3 years ago, e.g.
When I setup an iCloud email address 3 years ago, e.g.***@******.***, I had an old Apple ID. Now I have a new Apple ID and the old one has been deleted, but now I can no longer access me iCloud email.… read more
Mike
Mike
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just upgraded to yosemite, and apple mail is saying an error
just upgraded to yosemite, and apple mail is saying an error occurred while trying to sign this message with a certificate from *****@******.***. Verify that your certificate for this address is corre… read more
Mike
Mike
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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