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Just got iPhone & I can't remember my pass code. I have

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Just got iPhone &...

Just got iPhone & I can't remember my pass code. I have short term memory loss because of medication & I forgot to write it down. I tried guessing & now it says it's disabled & to connect to iTunes. If I can't get into phone how am I supposed to go to iTunes? I'm so lost & confused. HELP!

Technician's Assistant: When did you last change your password ***** Apple ID?

Couple days ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

What's that?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I'll be 60 Tuesday so I'm a real dummy at this.

Submitted: 8 months ago.Category: Mac
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Answered in 8 hours by:
12/11/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you have a windows or mac computer available there?

Please let me know

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