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Forgot my password,try to reset don't work. Don't remember.

Customer Question
Forgot my password,try to...

Forgot my password,try to reset don't work

Technician's Assistant: When did you last change your password ***** Apple ID?

Don't remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes it is hot responding

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't know it is the first time

Submitted: 7 months ago.Category: Mac
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Answered in 12 hours by:
12/11/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,271
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me for which service or device this password ***** *****?

Please let me know

Ask Your Own Mac Question
Customer reply replied 7 months ago
Thank you I already did it
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

Already did what sorry?

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