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I forgot my password for my Ipad and keyboard. I received a…

Customer Question
I forgot my password...

I forgot my password ***** my Ipad and keyboard

Technician's Assistant: When were you last able to use your phone?

I received a phone call this afternoon and just played Candy Crush

Technician's Assistant: Are you able to sync to iTunes?

I don't know how. I am 72 with a broken shoulder

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Our daughter was with us in FT. Worth when we purchased 2 6 +'s and my tablet. She only helped, the bill is in my name.

Submitted: 7 months ago.Category: Mac
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Answered in 12 hours by:
12/11/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,276
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you mean the password ***** your Apple ID account?

Please let me know

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