Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need to reset my Apple password. I haven't I have

Customer Question
I need to reset...

I need to reset my Apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

I haven't I have forgotten my password

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I was instructed to go to I forgot my apple.password.com

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't think so

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
12/10/2017
Mac Support Specialist: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Mac Question
Mac Support Specialist: Bryan, Computer Support Specialist replied 8 months ago

Please open up the following link now:

https://iforgot.apple.com/password/verify/appleid

Follow the on-screen prompts to verify your identity using your recovery info, after which you will be able to reset the password ***** your Apple account.

Does this work for you? Do keep me posted below; I'll stand by.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Forgot Apple ID password. Don't recall changing it. Don't
forgot Apple ID password JA: When did you last change your password ***** Apple ID? Customer: don't recall changing it JA: Did you try resetting through Apple's online account reset tool? Customer: do… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Haven't been able to down load apps and i don't know my
hey i haven't been able to down load apps and i don't know my apple id … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I NEED TO KNOW MY APPLE PASSWORD. Can't remember. No I need
i NEED TO KNOW MY APPLE PASSWORD JA: When did you last change your password ***** Apple ID? Customer: Can't remember JA: Did you try resetting through Apple's online account reset tool? Customer: No I… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I phone 6. Windows. I forget my i cloud password and i try
i forget my i cloud password and i try to reset it but i dont remember my password ***** my phone number i was using … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I forgot my apple ID. I don't remember. And I wasn't able to
I am 77 and have trouble getting the information I need. I went to the store and they told me they can't help me… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
My account isn't working because it says that the address
My account isn't working because it says that the address and password ***** incorrect, This has never happened before … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I want to download an app for e-surance and I have forgotten
I want to download an app for e-surance and I have forgotten my password, is there some way that I can get a new password (or the old one) on line? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
For one I've forgotten my password and I want to give the
For one I've forgotten my password and I want to give the pad to my daughter … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I have simply forgotten my user password. Iphone and iPad.
I tried to download a app from App Store and realized I had wrong password … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
Forgot apple id &password. Its my wifes phone she forgot
its my wifes phone she forgot passcode and she disabled it . went to apple store and got disable off ,now i need new apple id&password … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I'm trying to activate my new phone - and all I get is
Second opinion] i'm trying to activate my new phone - and all I get is stupid nonsense about my ID - i haven' recieved an email to continue! so I have no phone service!!! thinking of an android!!! … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
IPhone 6s is disabled. Iphone6s. Shelled ite is forgot her
iPhone 6s is disabled JA: What Operating System (OS) are you running on your iPhone? Customer: Iphone6s JA: How long has this been going on with your iPhone? What have you tried so far? Customer: shel… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I forgot my password. Don't remember. I haven't seen it
I forgot my password JA: When did you last change your password ***** Apple ID? Customer: don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: no, I haven't se… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I keep getting messages to Sign in to iCloud by entering the
I keep getting messages to Sign in to iCloud by entering the password ***** Apple ID "*****@******.***", which was used when I bought the iPad. I haven't used that email address for the laser 7 years … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How. I have forgotten my iCloud password can you help me.
i have forgotten my iCloud password ***** you help me … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I would like to unlock my Apple ID an password. It said I
Yes I would love to still talk to a MAC expert my email***@******.*** … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I need to find my iCloud password. Not sure, I have had such
Did you try resetting through Apple's online account reset tool?Customer: Not sure what that would is… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
In trying to set up my new iPod, it says This Apple ID is already
In trying to set up my new iPod, it says This Apple ID is already being used. If this is your account, reset a forgotten password XXXXX how do I do this?… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x