Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My. I have 2 iPads, an old one and one I just bought couple…

Customer Question
I have 2 iPads...

I have 2 iPads, an old one and one I just bought couple of weeks ago. Don’t know what operating system

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your Apple device? What have you tried so far?

Just started today, but I haven’t tried to buy anything thru the iBook recently either

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 day by:
12/12/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

May I know the exact issue you are facing with your iBook?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Trying to buy a book, keeps telling me to pay by Touch ID,
Trying to buy a book, keeps telling me to pay by Touch ID , never had this before? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Can I get hangout on my iPad, I don't have a cell or iPhone,
Can I get hangout on my iPad, I don't have a cell or iPhone , just a landline one. … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
My ibook outdoor not accept what I thought was my password.
My ibook outdoor not accept what I thought was my password. I clicked on reset password ***** week ago, and it has been frozen on the “ reset password” screen will options “ previous” and “ next “ una… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My itouch doesnt work and I want to buy an iBook. There is
Hi My itouch doesnt work and I want to buy an iBook. There is only itouch shown to pay. How else can I buy the iBook? … read more
Harry
Harry
2,042 satisfied customers
I have a new mini iPad, I'm reading a book, but I don't know
I have a new mini iPad, I'm reading a book, but I don't know how to get back to the book store … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
This morning bought audiobook. Want to return in exchange of
This morning bought audiobook. Want to return in exchange of iBook … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
May 2 year old iPad is developing lines, vertical and
May 2 year old iPad is developing lines, vertical and colored … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I need to speak with some one about my iCloud storage. I
I need to speak with some one about my iCloud storage … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Apple ID is disabled. It is an iPad, recently updated to
It is an iPad , recently updated to latest os, but I don't know what that is. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Bought new iPad but cloud download needs refreshing how do I
Bought new iPad but cloud download needs refreshing how do I do it? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just purchased the iPad Pro. The transition was seamless
Good Morning. I just purchased the iPad Pro. The transition was seamless but my messages both past and current are not coming thru … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an iPad and i want to turn off the spell checker. It
I have an iPad and i want to turn off the spell checker. It is making too many errors, it is nuissance. It even mises up two languages! … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,170 satisfied customers
Why does my iPad say I have to have my books I want on full
Why does my iPad say I have to have my books I want on full screen. When I try I get that same message on free books, help please … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I got into big trouble from my husband for using my credit
Hi! I got into big trouble from my husband for using my credit card for buying points for the game I play on my iPad. I bought a iTunes card today and I don't know how to use it on the game I am addic… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
700 satisfied customers
Cannot transfer photos from my Samsung cp to iPad. Bought
Cannot transfer photos from my Samsung cp to iPad. Bought device to connect but it doesn't,t work … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
501 satisfied customers
Where's the icon,or whatever, that allows me to go to the
where's the icon,or whatever, that allows me to go to the iBooks store? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
The app iBooks on my iPad is freezing, deleting highlighted
The app iBooks on my iPad is freezing, deleting highlighted areas … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
One of, my newest iPad is locked. I don't think I ever put a
my newest iPad is locked. I don't think I ever put a code in it it turned on the locked screen after it updated … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x