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I keep getting password codes but: when entered I get the…

Customer Question
I keep getting password...

I keep getting password ***** but: when entered I get the message not valid.

Technician's Assistant: What exactly are you having trouble accessing?

Changing password ***** amazon

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I don't know. It's an apple ipad . I'm 85 but not senile.lol

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Nol but it's not a mac it's an apple

Submitted: 8 months ago.Category: Mac
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Answered in 2 hours by:
12/10/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 8 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 8 months ago

It sounds like you want to reset password ***** your Amazon account in this case please click on this link https://www.amazon.in/gp/help/customer/display.html?nodeId=201945330 in order to reset your password ***** follow the instructions.please let me know if it works for you.

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