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I accidentally tapped private on safari and now I have lost…

Customer Question
I accidentally tapped private on...
I accidentally tapped private on safari and now I have lost all my user names and passwords on my ipad
Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
12/9/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,626
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Customer reply replied 4 months ago
Thank you am waiting
Customer reply replied 4 months ago
No thank you
Customer reply replied 4 months ago
Please cancel this connection and refund my payment
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Please follow the instructions below and let me know. Ignore the offer for remote because it is automated (i did not send it).

  1. Open Safari
  2. Click the Tab icon on bottom right
  3. Click Private on bottom left
  4. Private mode will be turned off

Let me know if this resolves the issue

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Customer reply replied 4 months ago
I went to safari on my iPad but could not see tab icon on bottom right or private on bottom left
Customer reply replied 4 months ago
Are you there?
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Tap the icon on bottom right after you tap you will see Private written on bottom left then tap it to get out of Private mode

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Customer reply replied 4 months ago
If you help me I will cancel my request for a refund
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Have you followed the step

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Customer reply replied 4 months ago
I went to safari but all I could see were sites I had put in. No tab icon on bottom right
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

What you see on bottom right?

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Customer reply replied 4 months ago
Nothing
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Tap the page in middle and see if the bottom bar appears

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Customer reply replied 4 months ago
It is blank
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago
  1. Go to Settings>Safari>Clear History and website data
  2. Open Safari and check if the issue is resolved
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Customer reply replied 4 months ago
I did this but it didn’t change anything
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Are you Still in private mode?

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Customer reply replied 4 months ago
because my user names and passwords are still blank
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

The safari background is dark in Private mode and it's White in normal mode, if your usernames and passwords are not showing up then you may have accidentally cleared them or auto fill form data has been turned off, to turn it on Goto settings>Safari>Auto fill>Names and Passwords On

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