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I only have internet but not a landline. I hooked up my

Customer Question
I only have internet...

I only have internet but not a landline. I hooked up my credit card terminal and it keeps wanting to dial. I thought it just needed the ethernet. Do I need a landline to use the terminal?

Technician's Assistant: What's the brand/model of your phone system?

X520 I think

Technician's Assistant: How long has this been going on with your phone system? What have you tried so far?

Vx520. I just tried hooking it up for the first time today.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not yet

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
verifone vx520. My modem is dsl and connects to the phone plug in the wall. I hooked up the phone plug from the cr card terminal to the modem and I hooked up the ethernet cable too and it keeps dialing
Answered in 31 minutes by:
12/9/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
You have not answered anything. I need to know why my credit card terminal is not responding when I have it hooked up to the internet modem via the phone plug and the ethernet. I don't understand why it is not just working with the internet. Please answer
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

What type of terminal is it?

How provides it?

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Customer reply replied 7 months ago
I told you it is a Verifone vx520 and I got it from National Bankcard
Customer reply replied 7 months ago
It is a credit card terminal for chip cards and swiping
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

OK let me opt out for a credit card terminal expert.

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