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My I-phone has been giving me a message... I-phone backup…

Customer Question
My I-phone has been...

My I-phone has been giving me a message... I-phone backup failed... or something similar (???) I don't know what it means !

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Now, my phone has NO sounds at all !!! What is going on ?

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Trying to call someone, etc... this has only happened since today. I want to speak with a human.... please

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I have a land line I can use... but need a # to call...

Submitted: 7 months ago.Category: Mac
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Answered in 11 minutes by:
12/8/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Mac Support Specialist: Everly Vasquez, Customer Success Agent replied 7 months ago
Everly Vasquez
Everly Vasquez, Customer Success Agent
Category: Mac
Satisfied Customers: 1
Experience: Customer Success Agent
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
http://www.justanswer.com/mac-computers/auvqj-i-phone-giving-message-i-phone-backup.html
Thank you, ***** ***** Customer Support Team
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Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
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