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I have to reinstall my operating system on MacBook Pro. Am I
I have to reinstall my operating system on MacBook Pro. Am I able to use time machine to restore afterward … read more
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Justin Johnson
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I'm trying to reinstall lion.... but it restarts to the
I'm trying to reinstall lion.... but it restarts to the circle with the slash threw it... … read more
Ashik
Ashik
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Speaker isn't working on my Mac book pro. Don't know. 10
10 years was working 3 hrs ago before I came to where I'm doing a wedding speaker icon is gray not black have shut it on and off pressed the volume key there's a circle with a slash under this icon when it appears on the screen … read more
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I have a MacBook Pro that's about 8 years old. The power
I have a MacBook Pro that's about 8 years old. The power cord adapter suddenly stopped working in it. I'm at 57% and have no way to charge it. … read more
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When I open the Mac Book Pro, the screen lights up and after
when I open the Mac Book Pro, the screen lights up and after a few minutes a circle with a diagonal slash appears. There is no curser. … read more
Richard
Richard
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2012 MacBook Pro downloaded recommended OSX softwware
2012 MacBook Pro downloaded recommended OSX softwware upgrade this morning and got the circle with slash - shut off - turned on hit option to try booting from bootable external disk drive and got circ… read more
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The contacts on my MacBook Pro don't show as a complete card
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It Won't Start & It Had A Circle With a Line Through It &
It Won't Start & It Had A Circle With a Line Through It & Cut Back Off … read more
Justin Johnson
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I bought a 2009 imac and went through the process of
I bought a 2009 imac and went through the process of installing el capitan which worked great. I'm new to Mac by the way.......I then was told that it was no longer supported by apple, so I then went … read more
Mike
Mike
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Some college
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I can't start up my macbook pro. i get a circle with a line
I can't start up my macbook pro. i get a circle with a line through it … read more
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When I power up my iMac desktop, I get a gray screen
Hi ... When I power up my iMac desktop, I get a gray screen with a slash. Suggestions on next steps? … read more
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I just bought a new MacBook Air from the Apple Store and my
I just bought a new MacBook Air from the Apple Store and my contract button on the top row are locked. How can I unlock them? I am able to set the brightness and sound with the button on the top, but … read more
James
James
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Help! I have turned my MacBook on and the apple comes up on
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MacTechTrainer
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my laptop was working fine, always has been. it froze today,
my laptop was working fine, always has been. it froze today, already a shocking sign. I had to do a hard restart, and when i tried to start it it gave me a grey circle with a slash through it! What do… read more
Omer Mushahwar
Omer Mushahwar
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my mac froze i restarted it and got an icon of a folder
my mac froze > i restarted it and got an icon of a folder with a question mark on it > i tried to reinstall leopard but it just spit out the disk i would like to try to save my iphoto pics and m… read more
Daniel
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I have a MacBook and out of the blue, my internal speakers
I have a MacBook and out of the blue, my internal speakers aren't working. I tried playing some songs from iTunes and when I went to change the volume, the volume icon shows up with a little circle an… read more
Daniel
Daniel
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High School or GED
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My Mac book crapped out and had the symbol of a circle with
My Mac book crapped out and had the symbol of a circle with a slash thru it. What does that mean.… read more
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Mike
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High School or GED
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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