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My ipad keeps blacking out and going to start up screen

Customer Question
My ipad keeps blacking...

My ipad keeps blacking out and going to start up screen

Technician's Assistant: Have you tried a force reboot on your device (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?

Yes

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
12/8/2017
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,264
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

Go into settings then General then Software Update

Do you see an update available?

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Customer reply replied 8 months ago
no
Customer reply replied 8 months ago
can you help
Customer reply replied 8 months ago
are you there
Customer reply replied 8 months ago
I submit bad service. you just want to sell
Mac Support Specialist: Josh, Mac Support replied 8 months ago

I apologize for the wait. I submitted your question to customer service since you were referencing upselling products.

Would you like to continue?

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Customer reply replied 8 months ago
No, you are trying to sell to me. I fixed it without your help. Thanks for nothing.
Mac Support Specialist: Josh, Mac Support replied 8 months ago

OK

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