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I never set iTune backup password but yet it is requiring it…

Customer Question
I never set iTune...

I never set iTune backup password ***** yet it is requiring it for access. How do I recover it?

Technician's Assistant: When did you last change your password ***** Apple ID?

Never

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 7 months ago.Category: Mac
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Answered in 8 minutes by:
12/8/2017
Mac Support Specialist: tyroneboman, Mac Genius replied 7 months ago
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,501
Experience: Computer specialist.
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

What is your apple id email address please?

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